FAQ
- Q. IS MY PERSONAL INFORMATION PRIVATE AND SECURE?
- Q. ARE GENERIC DRUGS SAFE?
- Q. DO I NEED A PRESCRIPTION?
- Q. WHY IS THERE A SHIPPING CHARGE? ARE THERE ANY OTHER HIDDEN FEES?
- Q. WHAT IS THE DIFFERENCE BETWEEN BRAND AND GENERIC DRUGS?
- Q. CAN I RETURN MY MEDICATION IF I NO LONGER NEED THEM?
- Q. HOW LONG IS DELIVERY TIME?
- Q. WHY ARE MEDICATIONS CHEAP IN ?
- Q. WHY CAN'T I ORDER MORE THAN A THREE MONTH SUPPLY?
- Q. HOW CAN I PAY FOR MY ORDER?
Q. IS MY PERSONAL INFORMATION PRIVATE AND SECURE?
A. We are committed to keeping your personal information accurate, confidential and secure. We respect your privacy and everything you share with us will stay with us exclusively with state-of-art secured server. All credit card and personal information submitted to us is received through a highly-secure site using 128-bit encryption.
* We will not sell any of the information you submit to us, nor will we share it with anyone.
* All of your personal and confidential information will be safely stored and protected according to current patient/physician privacy laws.
Q. ARE GENERIC DRUGS SAFE?
A. Yes! Generic drugs are just as safe and effective as brand name products are. Generic drugs available in India go through a rigorous regulatory and approval process ensuring efficacy.
Q. DO I NEED A PRESCRIPTION?
A. No. You don't need prescription. You can buy any products that you want.
Q. WHY IS THERE A SHIPPING CHARGE? ARE THERE HIDDEN FEES?
A. We deliver our products with EMS that comes with tracking number. All other companies that offer free shipping, the cost of shipping are factored into their drug prices. There are no hidden charges or membership fees.
Q. WHAT IS THE DIFFERENCE BETWEEN BRAND AND GENERIC DRUGS?
A. Brand and generic drugs are chemically and therapeutically the same. They have the same chemical ingredients and work in the same way as brand name drugs. Generic drugs are low-cost versions of brand name drugs that are produced by several manufactures once the patents expire on brand name versions. The biggest difference between generic and brand drugs is the price.
Q. CAN I RETURN MY MEDICATION IF I NO LONGER NEED THEM?
A. Our hassle-free return policy provides the assurance you deserve in your online purchase by offering a full refund on all our products. Your complete satisfaction with our product is guaranteed. But if you do not gain desirable benefit from the goods after continued use, you may claim a full refund of the purchase price. All you have to do is to send the remaining medicine back, and we will immediately refund your account! You may cancel your order with the pharmacy before your order is shipped by emailing to our support service.
Q. HOW LONG IS DELIVERY TIME?
A. The delivery time depends on where you are located – most of products arrive within 5-12 business days from the day of your order is received. Those orders that are received in weekends may take more time for delivery.
Q. WHY ARE MEDICATIONS CHEAP IN ?
A. We survey prices and update everyday for our customers to find best deals online. strives to keep your business.
Q. WHY CAN'T I ORDER MORE THAN A THREE MONTH SUPPLY?
A. Our guidelines only allow for a three month supply to be dispensed for personal use at one time. Exceptions to this 3 month guideline are made when package size(s) dictate that you receive a different amount of supply. This is to ensure that your medication is dispensed safely in accordance with original manufacturer package size(s).